Mac Mini M2: Apple starts exchange program for certain models

Apple has a call back for a certain variant of the Mac Mini M2. The model is the predecessor of the current, smaller Mac Mini M4 and still has the traditional form factor. The series was first traded in January 2023 and was replaced in October 2024. The reason for the Apple Service program described in this way Are problems with the power supply, which can lead to rare cases in the manufacturer that the device cannot be raised or switched on in the first place.

Computer no longer moves

The affected series is the Mac Mini from 2023 with M2 chip, but not the faster variant with M2 Pro. Apple also borders the error on devices that were manufactured between June 16, 2024 and November 23, 2024, i.e. sold quite late in the series. Apple did not provide information on whether older devices are also affected (or these are also included later).

To determine whether your own Mac Mini M2 is affected, Apple offers a checking option via the serial number. This is given up the website for the service program a. “If (the model, editor’s note) is qualified, Apple or an authorized Apple Service provider (ASP, note) offers free service.” Apple has how to copy the serial number In a separate support document noted. The easiest way to do this is about the “via this Mac” dialogue.

“Very low percentage”

The mac mini is examined before the service so that it is ensured that it is qualified for this program, Apple continues. The manufacturer did not inform you how the repair was done, such as whether a complete exchange of the machine is necessary. Users who have a possibly affected device should carry out a backup as soon as possible so that they will continue to come to their data in the event of a failure. As usual, the computer may not have any further damage before the repair preventing the service program – they may have to be remedied beforehand.

As mentioned, the repair takes place either by Apple itself (the easiest way to get an appointment in an Apple Store nearby) or a ASP that About Apple’s website can be found. Apple offers the service program free of charge up to three years after the original purchase. How many devices are affected is unclear. Apple speaks of a “very low percentage”. Exact details, what exactly happens here, are not available.