“But I’m of legal age!”: Apple TV+ refuses users Ü16 content

Apple’s television app on MacOS has been complaining about a strange bug for weeks: try to look at programs as part of your Apple TV+subscription, this refuses to the app when it comes to content that is only approved from the age of 16. Of course, the users had previously stated that they were adults – but the app repeatedly diversions.

MacOS 15 makes crap

Apparently only MacOS 15 alias Sequoia is affected – both with the previous version 15.4 and with the current variant 15.5. The problem does not seem to appear on iPads, iPhones and Apple TV. “I always confirm the window that I am (over 16). But unfortunately that doesn’t seem to do anything and after that I seem to be blocked for a day,” said a affected person In the official Apple forumin which there is already a longer thread. Apparently, the age query in the TV application is not saved correctly. In practice, this means that numerous interesting content from TV+ cannot be viewed despite the subscription paid.

Usual workarounds such as signing and registering in the TV app, the changes or switching on and off of the retirement restrictions in the system settings or the deprivation and re-authorized of the MAC should not be used for users. “Nothing helped …” writes one. As mentioned, hopes that the problem will be resolved with MacOS 15.5 did not meet. So far, Apple has not given any information on what to do. Above all, German users seem to be affected. If you have the problem, it is best to get on directly Apple’s product support turn so that the company becomes aware of the scope – you could also try to demand the subscription fee back.

Workaround in the browser

At the moment-in addition to the use of other devices to access TV+-there is only a specific workaround on the Mac: instead of using the TV app, you can also to the browserfor example Safari, grab to use his TV+subscription. There is one there Own child lockHowever, this is managed via a separate system that is apparently not affected by the bug mentioned.

The use of the browser to watch TV+ is not so disturbing, but many users prefer the official TV app. “It is slowly becoming really ridiculous,” writes a person affected.