Apple: iPhone-17 scratches are not scratches

The prints on the back of the iPhone 17 and iPhone Air in Apple’s shops on the back of the devices are not “scratches”. The iPhone manufacturer emphasized this compared to the Apple Blog 9to5mac. The “imperfections” on the devices are a “material transfer” from the Magsafe stands that Apple uses in its stores. According to the report, the “traces” are not scratches – and they can also be removed with cleaning. Apple is now working with the shops to eliminate these problems – apparently through the exchange of the stands, which have probably been around for a few years. Older iPhones are also said to be affected, such as the iPhone 16.

Magsafe for hard everyday life

Apple uses special exhibition technology in its stores, so the Magsafe stand there not only serve for simple loading purposes, but are also intended as a standard fortification for the exhibits. Experience has shown that they are more magnetized than regular Magsafe charging pucks-probably also so that they can withstand more in the large operation of the shops. In addition, visitors tend to transport the exhibition devices more easily to the stands.

It is difficult to verify whether Apple’s statement is true that the impressions can be wipeed away. It also remains unclear whether the problem does not immediately occur with exchanged stands, after all, the material there is even fresher than the current – apart from the “material transfer” after some time of the stands. It is also interesting that the prints occurred shortly after the start of sales.

“Scratchgate” problem with the iPhone 17 Pro and 17 Pro Max

The problem with the pressing has nothing to do with a different point of criticism that is haunted by the scene under the term “scratch gate”. It is about the camera platform (alias “Camera Plateau”) on the iPhone 17 Pro and 17 per max. Here the edges were carried out quite sharp, so that in the anoding process in the colors orange and dark blue, there is obviously not enough material. This can be Youtuber like Jerryrigeverything have demonstrated, partially replace – probably also through coins or keys.

Apple also briefly commented on 9to5mac. The edges are no different from that of other iPhone models or MacBooks, according to the company. The edges are durable and apples are thorough tests. However, users could perceive the usual “Wear and Tear” over time. This should also include small abrasions. A shell remedies that makes the iPhone 17 Pro and 17 Pro Max (even) thicker.