The first generation of the Bluetooth speaker Sonos Roam can overheat the loading port and sometimes even melt. This has confirmed a Sonos spokesman for the Bloomberg business newspaper. The risk of overheating affects only a very small number of copies.
“We pursue a limited number of reports on the USB-C charging connection of some Sonos Roam speakers of the first generation”, said a Sonos spokesman Bloomberg. Sonos has taken proactive measures to minimize the probability of overheating. In addition to hardware improvements that users do not help existing devices, software changes should also include. There are no further details from the statement. Sonos has not initiated a recall.
Users report melted ports
Had previously had User reports on the heat problems of the Bluetooth speaker. There are also numerous on the net Reports from users from the past few years that complain about a defective charging function. It is unclear whether there is a connection between the two problem areas.
Models of the first roam generation that Sonos launched on the market in 2021 are affected. It is open whether there are problems with the Roam 2, which was published in 2024. In the first roam generation, the problem area is apparently due to the USB-C charging plug. Images show how the area around the plug has melted by heat. According to Bloomberg, this has happened to people who had connected their portable speaker to the electricity over a long period of time.
Reports of melting USB ports at Sonos speakers come for the US audio company at the wrong time: Sonos still has to struggle with the effects of the unsuccessful app update for its smart speakers. The new app came onto the market without important functions and gave Sonos massive criticism from the community. As a result, numerous employees had to go, including managers. With Tom Conrad, Sonos recently appointed a new CEO.
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